One in five over-60s are worried – about the closure of high-street stores

One in five over-60s are worried about the closure of high-street stores, research has found. The study of 1,000 adults, aged over 60, found eight in ten feel it’s vital they have access to banks, post offices, and health services.

And 41 percent went as far as to say they fear not being able to cope with accessing online and telephone services.

Of the 34 percent of those polled who had moderate or severe hearing loss, a quarter admitted to not being able to manage basic tasks, like taking a phone call.

A spokesman for Scrivens Opticians and Hearing Care, which recommends a free hearing check for anyone over 50, said: “Our research shows that despite the changing shape of our high street, there is a need for in-person services to support the whole community.

“Communication is vital, and we want to make sure everyone has the ability to confidently express themselves – no matter their age or hearing ability. You shouldn’t have to miss a moment just because you might struggle with your hearing.”

The research also revealed large restaurants (43 percent), pubs (42 percent), supermarkets (29 percent), and banks (nine percent), were among the places where people struggle to hear.

And 20 percent found it hard to go shopping, while 30 percent claim their hearing issues have had a negative impact on their social life.

It also emerged that half of those with hearing problems (49 percent) said these had developed between the ages of 51-65.

Six in ten said their hearing loss makes them feel frustrated, while 36 percent were annoyed. It also left a quarter feeling old.

More than half of those with hearing loss said the first sign of it was having to ask people to repeat themselves, while 38 percent said it was others noticing the TV volume was creeping up.

And 29 percent had been accused of selective hearing by a loved one. Consequently, in a bid to hide their embarrassment, four in ten would just nod along and pretend they can hear everything.

However, others admitted they couldn’t keep up with colleagues, or missed out on family events, such as grandchildren’s nativity plays. And four percent of those polled, via OnePoll, could no longer enjoy listening to their favourite music.

The spokesman for Scrivens Opticians and Hearing Care, which offers free hearing checks, and is marking Hearing Awareness Month in November, added: “Better hearing can improve your personal relationships, reduce stress, increase your motivation, and improve your overall peace of mind.

“Our research also revealed most people are unaware of the link between untreated hearing loss and dementia – so it’s never been more important to seek out help and support.

“The fact that so many people over 60 are impacted by their hearing is something we want to help with and rectify.”

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